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Showing posts from March, 2011

Air Travel Backwards

Is there any other industry that can price gauge it’s customers from the day they buy their tickets to selling inches of legroom. And yet, virtually all airlines are on the verge of bankruptcy? An industry that enforces customer punctuality, but flight delays are accepted and expected. Capacity planning is almost nonexistent. Flight schedules are overestimated, flights are specifically oversold (An industry first, selling customers goods known to be unavailable). Even the carry on baggage restrictions don’t account for the overhead space available per flight. Inefficient. Have the fastest form of commercial transportation on Earth, yet have the entire logistics of air travel be so inefficient that the average flier loses 3 hours per flight (getting to the airport, security, delays). Seemingly unlawful and unethical business practices are put in place, and considered innovative. Take a look at the new proposal for standing room only section on Ryan Air. Or where else can you b...